Electrisafe can only be held liable for the extent of works carried out by Electrisafe
No liability shall be accepted in respect of defects/changes in existing installation or in respect of parts not supplied and fitted by Electrisafe.

Variations shall include additions, omissions or substitutions to the originally agreed work, fittings and fixings, etc.

Payment Terms
Unless explicitly agreed prior to commencement of work, payment will be due in full upon completion of the work or services provided.

Acceptable methods of payment are:
• Electronic Payment (BACS)
• Cash
• Cheque
All materials and goods supplied by Electrisafe shall remain the property of Electrisafe until the full invoice has been paid by the customer.

All quotations for work will be provided based on the information given to Electrisafe by the customer. Any variations to the work following the issue of the quotation and prior to commencement of work shall result in a revised quotation being issued for acceptance.
For variations after work has commenced, a fixed price to cover the variation shall be agreed between Electrisafe and the customer and added to the final invoice.
In the event that requirements change due to insufficient information having been provided, defects found in existing installations, etc. the customer will be liable for any additional expense incurred.
Quotations shall remain valid for acceptance by the customer for a period of one calendar month following the issue of the quotation and work is to commence within two calendar months from the date of the quotation else a new quotation will be required.

Estimates are provided on a best endeavours basis only and, unless a fixed price quotation (see above) has been provided to the customer, work will be charged based upon the price of parts provided by Electrisafe plus labour which will be charged by the hour or part thereof and may include time taken to research, source and purchase any materials provided.

Unforeseen Costs
The customer shall be liable to meet the cost of any additional work, services or fittings that need to be provided to rectify any event or situation which arises during the course of the works that are unexpected or are beyond Electrisafes' control. Electrisafe cannot be held responsible for such events or situations.

Health and Safety
Electrisafe will take appropriate and practical measures to ensure the environment in which works are being carried out is safe to avoid risk of injury to Electrisafe or other parties; the customer is expected to do the same. Outside of working hours, where works are ongoing, Electrisafe accepts no liability for the actions of the customer or other household members or guests which result in damage or injury to persons or property.
Electrisafe reserves the right to refuse to undertake work in an environment which is deemed to be unsafe or where the works are considered to be unsafe, illegal (or out with the spirit of the Building Regulations/HETAS) or where Electrisafe considers the other parties will be put at risk as a result of the works being undertaken.
If the customer notices any situation, property, equipment or materials that they believe to be unsafe they must mention it to Electrisafe immediately.
If any form of asbestos or other hazardous material covered by the Control of Substances Hazardous to Health (COSHH) regulations is discovered on site, Electrisafe will notify the customer and may cease work until it has been removed and disposed of in compliance with the relevant legislation. The cost of removal and disposal shall be met by the customer.

Duty of Care
Electrisafe accepts that it has a duty of care to the customer in respect of materials, workmanship, security, property and belongings and will conduct its business in a manner such that a reasonable level of care is provided.
Building Regulations/HETAS
Electrisafe reserves the right to refuse to carry out any work which is in breach of the Building Regulations/HETAS or which it believes to be in breach of the Building Regulations or the spirit in which they are intended.

Services and Waste
The customer will provide and pay for all power and water reasonably used by Electrisafe to undertake the work. The customer shall also be expected to provide access to sanitary conveniences for Electrisafe whilst undertaking the work.
Unless otherwise agreed between Electrisafe and the customer, waste removal and disposal will be organised by and at the cost of the customer.

As a professional business, The Company maintains in force with
NICEIC Insurance the following Insurance cover arrangements:
• Public Liability £ 2m

Complaints and Compliments
Should the customer have a complaint about the services or work provided by Electrisafe, these should be raised with Electrisafe as soon as possible.